Privacy Policy

QROS — Privacy Policy

This Privacy Policy describes how Qros (and its affiliates) collect, use, process, store, and disclose your personal data when you use our Services. Use of Qros implies consent to this Policy.


I. What Data We Collect

  1. Data you provide voluntarily
     
    • Business information (name, address, registration, contact)


    • Credentials (email, password)


    • Menu data, images, pricing


    • Support or communication messages


  6. Automatic / usage data
     
    • IP address, device / browser information


    • Log data, access times


    • Feature usage metrics, analytics


    • Errors, crash reports


  11. Third-party sources
     
    • Payment processors (billing, transaction data)


    • Integrations (e.g. POS, analytics tools)


    • Publicly available sources or business partners



II. How We Use the Data

  • To operate, maintain, and improve Qros

  • To authenticate, verify, and secure accounts

  • To analyse usage, perform analytics, testing, improvements

  • To communicate with you, send updates, support

  • To administer billing and payments

  • To prevent fraud, abuse, illegal activities

  • For legal compliance (court orders, regulatory)


III. Sharing / Disclosure of Data

We may share your data with:

  • Service providers / vendors (payments, hosting, analytics)
     
  • Business partners / integrators (POS, promotional partners)
     
  • Legal / regulatory authorities when required
     
  • Affiliates / subsidiaries
     
  • Third parties in event of merger / acquisition
     
We do not sell your personal data to unaffiliated third parties (without consent) except as required by law.


IV. Data Retention

We retain your data as long as you have an active account or as necessary to fulfil our purposes or legal obligations.
 Once data is no longer needed, we securely delete or anonymize it (unless retention is required by law).


V. International Data Transfers

If we transfer your data to another country or jurisdiction, we ensure legal protections (e.g. standard contractual clauses, consent) as needed.


VI. Cookies & Tracking

We use cookies, web beacons, scripts, local storage, identifiers to:

  • Enable essential functionality

  • Track usage / analytics

  • Provide personalization and marketing

  • With your device settings, you can disable some tracking or cookies


VII. Security

We implement reasonable technical, organizational, and administrative measures to protect your data from unauthorized access, alteration, or deletion.
 However, no transmission over the internet can be 100% secure. Use is at your own risk for the transmission part.


VIII. Changes to Policy

We may update this Policy from time to time. We will post the revised version and update the “Effective Date.”
 Continued use of Qros after changes implies acceptance.


IX. Your Rights & Contact

You may have statutory rights depending on your jurisdiction (e.g. access, correction, deletion, objection).
 To exercise rights or raise concerns, contact:

Qros Data Protection / Privacy Team
📧 info@qros.in